In the Fall of 2017, when Ring announced their Protect system, I immediately pre-ordered. There had been some break ins in our neighborhood, and my wife was a little concerned due to my crazy work travel schedule. Due to the lawsuit, my order was postponed until Spring 2018 when it was re-released as the Ring Alarm.
Implementing the Ring Alarm was quite honestly disappointing, much like their cameras, in the sense that it was too simple to configure. I have never touched an alarm system, and I had the entire thing operational in a matter of minutes.
I ordered the base kit, which comes with a base station, a keypad, a motion sensor, and 2 contact sensors, a z-wave extender, and one extra contact sensor. My wife and I agreed that we would put sensors on all exterior doors and a motion sensor in the living room since there were two large windows. As a ring protect plus annual member, I receive 10% off all orders, so the entire order was $198 for a full security system. The best part was that because I already subscribe to the ring protect plus plan, the professional monitoring service was included.
Setup consisted of connecting the base station to my network. I initially opted for wireless, but I anticipate moving it to a wired network connection. The sensors and keypad connect over z-wave to the base station. I did have one issue with setting up two of the sensors for some reason, which required a brief chat session from within the ring app. A few minutes into the support session, the tech had me do a simple factory reset, and voila, the sensors suddenly connected.
For a user experience, Ring did an exceptional job. The Ring app becomes the central management point. My wife really wanted a way to disarm without the app, so the keypad mounted near the front door is perfect. For me, I love that I can disarm directly from the app before opening the door. If I forget, it will alert me on my phone and I can simply click it and disarm.
Adding a new user is as simple as it is on the camera system. It is incredibly nice to choose to add alarm users, or share specific cameras. From a user experience perspective, the entire system ties together seamlessly.
Which brings me to the one thing that I would like to see improved. I have 3 floodlight cams, a doorbell, and a spotlight cam. I would love to be able to opt one or more of them in as motion sensors. I would also like the alarm to sound the camera alarms, to get more visibility in the event of a break in.
All in all, I would absolutely recommend the Ring Alarm. For the price, and the simplicity of implementation, it is exceptional, and makes the entire Ring system even more valuable. It doesn’t hurt that I am able to stick it to ADT and their highly overpriced system. Not today ADT, not today.